ORDERING

Please refer to the How To Order page for all ordering details.

PRICING

Pricing for a pair of Customs is based on the time required to complete prep, art and finishing. Shipping is included in price. Prices are non-negotiable.
At this time, Mache Custom Kicks requires full payment at the time order is placed.
All sales on custom shoes are final. 

SHIPPING

Mache Custom Kicks are shipped via UPS to the 50 United States as well as overseas.
Mache Custom Kicks will provide a tracking number for all shipments. Once the tracking description says, “delivered” the Mache Custom Kicks Team cannot be held liable if an item goes missing.
The shipping address for Mache Custom Kicks is located at the top of all invoices. Do not ship anything until you have a paid invoice receipt.
Mache Custom Kicks is not liable for damaged sneakers. All Mache Custom Kicks are inspected prior to shipping. All sales are final.

DESIGN

No, once a custom design is sold out, Mache will not reproduce it. The reason for doing this is to keep all custom design limited and special.
There is currently a 3 month wait. Once payment clears on your order that will act as a spot holder. **We recommend emailing us a week prior to when your order is due to be completed to check on the progress.
Due to time constraints and the high volume of orders it is simply not possible to create preliminary sketches at this time.
Yes! All Mache Custom Kicks are great for light casual wear. However, just like art, paint can scuff so wear at your own risk.
Yes, they are because each pair is made with acrylic paint which will not wash off in rain.
Since this is art on a shoe, we do realize that occasionally the paint can chip or scuff. Should this occur, please email us and we will do our best to assist in anyway possible. Customer will be responsible for all shipping costs.
We require that all sneakers be in DS or near DS condition. If a shoe cannot be worked on it will be shipped back to customer at their expense.
At this time we are not offering restorations but contact us and we will be happy to refer you to someone who can help!